At Harmondsworth Florist, we are dedicated to delivering only the freshest flowers to households and businesses across Harmondsworth and the surrounding areas. Our fresh flowers guarantee means every bouquet leaves our shop in pristine condition. We are honoured to be your trusted local florist, and we take every measure to ensure that your floral gifts arrive looking vibrant, healthy, and beautiful.
We take great care in the packaging and delivery of every order. However, if your flowers arrive damaged or in poor condition, please contact us as soon as possible following delivery. Please retain both the product and all original packaging until we have resolved the issue. Our team will prioritise your case and provide straightforward solutions to ensure your complete satisfaction.
Every arrangement we create comes with a freshness window of at least five days when cared for as advised upon delivery. As part of our fresh flower guarantee in Harmondsworth, if your flowers show signs of wilting or distress within this period, and you have followed the provided care instructions, let us know immediately. We may request a photo of the arrangement to better understand the issue and to help us continue improving our service.
Your satisfaction is our top priority. If flowers are damaged on arrival, or you raise a concern related to freshness within our five-day guarantee, we offer the following options:
If you believe your order has not met our promised standards, please reach out to us promptly for assessment and resolution. We aim to make this process as stress-free as possible for our valued local customers.
Harmondsworth Florist takes customer feedback seriously. If you are dissatisfied for any reason, we encourage you to get in touch with us directly. Please provide details of your order, the issue encountered, and any relevant photo evidence if possible. Your complaint will be handled professionally and confidentially, and we will aim to respond within one working day with solutions or further questions if required.
We see every complaint not just as a problem, but as an opportunity to improve. Our reputation as a trusted Harmondsworth florist is built on listening to our customers and ensuring every issue is resolved to your satisfaction.
Harmondsworth Florist has served the local community for years, supplying quality floral arrangements to both private and corporate clients in Harmondsworth and nearby areas. As your local florist, our commitment to excellence, customer satisfaction, and fresh flower delivery is unwavering. Thank you for choosing us and supporting local business.
If you have any further questions about our returns, refunds, or complaints process, please do not hesitate to reach out. We are here to make sure your experience is always exceptional.
Please fill out the form below to send us an email and we will get back to you as soon as possible.
